Community Need
Public transportation is a significant part of infrastructure across the country and around the world. According to the American Public Transportation Association, transit systems play a significant role in improving the quality of life for people in nearby communities by increasing mobility, especially in more affordable and safer ways than private transportation, and creating more job opportunities. It also has many environmental benefits as well, which are becoming more necessary as climate change worsens. Using public transportation saves 4.2 billion gallons of gas every year in the United States. Every person who switches from a private 20-mile commute to a public ride can decrease carbon emissions by over 48,000 lbs a year. However, many people are hesitant about making this transition because of the inconsistencies and annoyances that are currently present in many transit systems. The MassBio 2022 Transportation Survey revealed that “respondents are driving more and using public transportation less due to a lack of reliability and flexibility of the MBTA and Commuter Rail.” The Massachusetts Bay Transportation Authority (MBTA), as well as many other transportation systems, are often steered away from by users because their arrival times are dependable, which can be an annoyance when planning out trips in advance to arrive at a destination by a set time, or just avoid waiting for long periods at bus stops. Hence, providing bus arrival times in an easily accessible and accurate way can encourage users to use the public transportation systems more for their transportation, which will benefit the economy and the natural environment. The WRTA had a significant user decline in 2018, but they have been making efforts, most notably, removing bus fares, to increase passengers. However, it is critical for the creation of a substantial system that will ensure clear communication between WRTA buses and riders to maintain the increased interest; one of the main reasons for choosing to drive over other modes of transportation is because “public transit is too unreliable” (Massachusetts Biotechnology Council, 2022).
Target Audience
Our application is targeted towards people who live and/or work within a city with public transportation. In particular, we are aiming to assist the residents of the greater Worcester area who utilize the Worcester Regional Transport Authority (WRTA). Transit is not only much more developed in urban areas, but in many cases, it is also more convenient than taking a car into the city due to lack of parking space and traffic. Our app will allow users to get an accurate prediction of when their specified bus is arriving so they can plan ahead in terms of when they need to get to their stop when they will likely arrive at their destination, and which route to take. This solution helps to address the significant issue of frequent bus delays that deter many users from taking public transportation. According to a transit study published by the University of California in Berkeley, “being delayed on board, experiencing long waits at the origin stop, missed trips due to wrong real-time information, overcrowding and long waits at a transfer stop,” etc. are the main reasons riders hesitate to take public transit (Mass Transit, 2023). Our app will help to mitigate these concerns regarding the unpredictability of actual bus schedules.
