Education:

• Ph.D.  Carnegie Mellon University, December 1988
  • Graduate School of Industrial Administration (now Tepper School of Business)
  • Dissertation: "Design and Evaluation of Information Handling Processes"
  • Major: Information Systems; Minors: Statistics, Operations Management


• M.S.   Carnegie Mellon University, May 1983
  • Graduate School of Industrial Administration (now Tepper School of Business)
  • Major: Systems Sciences


• M.S.   New Jersey Institute of Technology, May 1978
  • Major: Computer and Information Science


• B.S.    University of South Dakota, May 1974, with Magna Cum Laude Honors
  • Majors: Computer Science, Mathematics

Work Experience:

• 8/95-
  Worcester Polytechnic Institute, School of Business.
  • Professor, 7/2009-
  • Associate Professor, 7/2000-6/2009
  • Assistant Professor, 7/1996-6/2000, Visiting Assistant Professor, 8/1995-5/1996.


• 9/87-8/95
  Boston University, School of Management.
  • Assistant Professor of Management Information Systems.


• 5/82-8/87
  Carnegie Mellon University, Graduate School of Industrial Administration.
  • Research Assistant to Professor Steven Miller, 1984-1987.
  • Research Assistant to Professor Charles Kriebel, Summer 1982.


• 6/78-6/81
  Data General Corporation, Management Science Analyst.
  • Worked in the corporate management science department as an internal consultant.


• 9/76-5/78
  New Jersey Institute of Technology, Computer and Information Science Department.
  • Instructor, Operating System Principles.
  • Instructor, Programming with COBOL.
  • Instructor, Introductory computer programming (with FORTRAN).
  • Lab assistant, Minicomputer lab.


• 5/74-8/76
  Morris County Data Processing, Systems Analyst.
  • Designed, developed, and implemented accounting and financial applications.


• 9/73-5/74
  University of South Dakota, Mathematics Department.
  • Conducted mathematics help sessions.